Design Efficiently and Effectively
As cores and subsystems become more powerful and energy efficient, Arm offers different support levels to help you design and implement your system on chip (SoC).
Our experts help you reduce project risk, accelerate time to market, and achieve your design goals with advice and debug assistance throughout your support contract.
Why Arm Support?
"My queries were answered by a very reactive and competent team, in particular for such new products as the HPC Compiler and SVE emulator."
"The turnaround time for the problem resolution was excellent. You guys root-caused the problem and got to the solution very quickly. It beat my expectations considering the weekend and the timezone differences."
"The feedback was very helpful because it contained enough documents and explanations, where we could derive answers for our queries. Thank you for the detailed information and kind support."
"As usual, response from Arm Support was rapid and helpful."
Key Benefits
When you license Arm IP, our Technical Support entitles you to comprehensive support coverage, quickly answering your technical questions and sending timely updates.
- Unrestricted: Unlimited case numbers
- Accessible: Direct access to highly qualified expert application engineers with extensive and unmatched Arm support experience, based in all the main global Arm design centers.
- Comprehensive: Available for all products and all design stages.
- Responsive: 24/5 global support with timely case updates through to resolution.
- Flexible: Multiple engagement methods through secure online case submission, management tool, and emails help trackwork on your support cases.
- Progressive: Customer suggestions for improvements are fed back into product development.
- Highly rated by customers: Consistently high customer satisfaction scores up to 96 percent.
- More resources: access to premium Knowledge Base for known issues and solutions.